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We See You. We Hear You. And the Nation Just Noticed.

Community & News, The TriHealth Way
We See You. We Hear You. And the Nation Just Noticed.
July 14, 2025

At TriHealth, we’ve always believed that healthcare is more than just treating illness—it’s about treating people. That’s why we’re thrilled to share that TriHealth has been named the #5 most human healthcare brand in the nation and #1 in our region in the 2025 Monigle Humanizing Brand Experience (HBE) report

This recognition isn’t just a number. It’s a reflection of the trust our community places in us, and the deep relationships we’ve built by listening to our patients, understanding their stories, and walking alongside them on their health journeys.

What Makes This Ranking So Meaningful?

The Monigle HBE report is one of the most comprehensive brand studies in healthcare, based on feedback from over 27,000 healthcare consumers across 71 U.S. markets. It evaluates brands not just on awareness or advertising, but on how well they connect emotionally, intellectually, and behaviorally with the people they serve.

TriHealth's rise in the rankings—from 18th nationally in 2024 to 5th in 2025—is a testament to the work our teams have done to humanize every touchpoint of care. From the front desk to the operating room, from our digital platforms to our community outreach, we’ve made it our mission to ensure every patient feels seen, heard, and valued.

Quick stat review behind the recognition:

  • #5 National Rank: TriHealth is ranked 5th out of 213 healthcare brands across the U.S. based on consumer perceptions
  • #1 in Cincinnati Region: TriHealth leads locally, outperforming competitors like UC Health, The Christ Hospital, and Mercy Health in the Cincinnati metropolitan area
  • Survey Base: The rankings are based on feedback from over 27,000 healthcare consumers across 71 U.S. markets
  • Humanizing Brand Experience Score: This composite score reflects emotional, intellectual, sensorial, and behavioral drivers of brand trust and advocacy

Population Health: The Heart of Our Strategy

This recognition also affirms our commitment to population health. We’re not just focused on treating illness—we’re working to prevent it. Through proactive screenings, community partnerships, and health equity initiatives, we’re helping Cincinnati become a healthier place for everyone.

We’re aligning every partnership—from the Cincinnati Reds to Xavier University—to amplify our population health mission. We’re telling our story through patient voices, team member experiences, and community impact.

Hearing and Seeing the Whole Person

Our brand promise—“Be Seen. Be Heard. Be Healed.”—is more than a tagline. It’s a philosophy that guides how we care for every individual who walks through our doors. TriHealth aims to make every patient feel respected, connected, and deeply cared for. We know that healing happens when people feel understood. That’s why we take the time to listen. To ask the right questions. To understand what matters most to each person we serve. The success of this mission is reflected in these rankings.

Celebrate With Us

This achievement belongs to every TriHealth team member. Whether at the bedside, behind the scenes, or out in the community, our work is making a difference—and the nation is taking notice.

Thank you for leading with empathy, acting with purpose, and delivering care that truly connects.

Learn more about this ranking here: 

Monigle Ratings

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